rasputin.dnsalias.com
How To Fail At Customer Service
| 1. Native English speakers enjoy the added challenge of speaking with non-native English speakers while they're trying to figure out why a product they've purchased doesn't work the way it should. | 3 (75.00%) |
| 2. If a customer has paid you on time, every month for years, but for one month the bill was $200 and they only paid $140, treat them like the dirtbag who has a $400 bill that's 6 months past due. | 1 (25.00%) |
This poll presented by chadley on 8/25/2004 12:44:55 PM.